Privacy & Cookie statement
Eazie Marketing BV (Eazie) considers security and confidentiality of personal data important. In this statement we explain which personal data we collect and use and for what purpose. This statement relates to data we process from the customers of our restaurants, website, online ordering & mobile applications, including holders of a 'my eazie card'.
Questions?
Questions about our privacy policy or use of cookies can be submitted by sending an email to [email protected]
Brief summary
We treat personal information confidentially and abide by the applicable laws and regulations.
This means, among other things, that we only process personal data for the purpose for which it has been shared with us, and that we do not collect more than is necessary.
We only keep data for as long as necessary for the related purpose (or as long as required by law), and ask for prior consent for processing data types for which consent is required (sensitive/special data).
We secure data by means of up-to-date technical and organizational measures and also require adequate security at engaged third parties (e.g. printing companies or e-mail processors).
Upon request, you can view, correct or have your personal data deleted.
An overview of specific data processing operations can be found at the end of this document.
Younger than 16?
Persons under 16 may only provide us with personal data after permission from one of the parents or a legal representative who has read this privacy statement.
Cookies
Eazie uses cookies to improve your experience and the efficiency of our site(s) and application(s). By using cookies, we try to ensure that the information shown is as relevant as possible to your specific interests, that you do not have to enter the same information twice and that you do not have to click away from the same information each time.
In other words, cookies help us to provide you with the best possible service. You are free to disable cookies in your browser. However, our website(s) and other services may then no longer function optimally.
Third party cookies
Cookies are also placed by other parties (partners). Where possible we have made agreements with them about the use of these cookies. However, we do not have full control over the way these parties deal with cookies when they read them.
Third party websites
We cannot guarantee that all websites to which we are linked will treat your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.
Security
To prevent misuse, we secure the information we receive through our site(s) and application(s). When we transfer data to third parties with whom we have contractual obligations (e.g., printers or email processors), we require them to provide adequate security as well.
In particular, we take the following security measures to prevent loss, misuse and unauthorized access:
We use secure connections for the exchange of data
Access to systems is protected with passwords and/or login tokens
We keep logs of the processing of personal data
Access, correction and deletion of personal data
If you have any questions about our privacy policy or about accessing and amending (or deleting) your personal data, please contact us at any time using the details below.
You can also send us a request to view, change or remove these data. You can also submit a request for a data export for data that we use with your permission, or indicate your reasons for wanting us to restrict the processing of personal data.
To prevent misuse, we may ask you to provide adequate identification. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser.
Personal Data Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against these processes of personal data. You can contact the Personal Data Authority for this purpose.
Responsible party
Eazie is the controller with respect to the processing of personal data as described in this statement. Our company details are:
Eazie Marketing BV
Schuttersveld 2
2316 ZA Leiden
Changes
We reserve the right to modify this privacy statement (for example, in case of new services or marketing channels). The most recent version of this statement can be found on our website (eazie.nl).
This statement was last amended on January 31, 2018.
Additional Explanation
Use of cookies and impact on them
A cookie is a small text file that is stored by your browser. It contains information about your visit and preferences (for example, a visitor number or (language) preferences).
When you visit our site for the first time, a notice will be displayed informing you about our cookies. We interpret your further use of our site(s) and app(s) as consent to this use of cookies.
Where possible, we have made agreements with partners who place cookies about the use of these cookies. Nevertheless, we do not have complete control over what they do with the cookies. For more information about these applications and how they deal with cookies, we refer you to the privacy statements of these parties (note: these may change regularly).
In most browsers it is possible to disable cookies or to set that you are informed about received cookies. How to make these settings can be found via the help function of your web browser. Blocking cookies may prevent our website(s) and other services from working properly.
Use of personal data
Your personal data is processed by us for the purpose of entering into and performing the service you have requested, and to manage the resulting relationships (including marketing & recruitment activities).
We keep your personal data for as long as necessary to provide the requested service. Thereafter for up to one year for statistical purposes. Your data will then be deleted, unless there is a legal obligation to keep it longer (such as, for example, the tax retention obligation of seven years for payment data).
We only provide personal data to third parties when this is necessary for the execution of the agreement you enter into with us (for example, your address details to the postal delivery company), or if this is required by law. In case of suspected fraud or abuse, we may hand over personal data to the competent authorities.
Transfer of data outside the European Union
Within the EU, overarching privacy rules apply, as they broadly do in the Netherlands. We therefore choose partners (e.g. an e-mail processor) that fall under the same EU regulations as much as possible.
When we transfer personal data to parties outside the EU, they must guarantee comparable protection, or a legal exception must apply.
Transfer of personal data outside the EU
Parties outside the EU can still offer an adequate level of protection for the lawful transfer of personal data. This can be done, for example, through participation in the EU/US Privacy Shield, approval by the Dutch Data Protection Authority or the European Commission, or sufficient guarantees through a binding privacy code of conduct.
Some exceptions as laid down by law can also make data exchange outside the EU possible. For example, the explicit consent of the data subject, or in case of necessity to execute an agreement with- or in the interest of the data subject, or to meet legal/judicial requirements.
SPECIFIC PURPOSES & PROCESSING
Website
When you visit our website, our web server automatically attempts to link to previous visits. During your visit to our website we collect:
- any data you provide to us (including your name & email address)
- the domain name of other sites from which you were referred to our website
- information relating to the pages that you consult on the website
Google Analytics
We use Google Analytics to track how users use our website(s) and services and how effective our marketing is. The data obtained from this is stored by Google, possibly also in the United States. Google uses this information to compile reports for us and its advertisers.
We have concluded a processing agreement with Google.
We do not allow Google to use the information obtained for other services.
We do have the IP addresses anonymized.
More information about the possible processing of your personal data can be found in Google's privacy policy and the specific privacy policy of Google Analytics (these can change regularly).
Facebook and Instagram
Our site(s) and applications contain various social media functionalities such as 'share buttons'. These work on the basis of code provided by the platforms themselves. This places, among other things, a cookie and possibly also tracking pixels (to be able to determine the effectiveness of our marketing).
More information about the possible processing of your personal data can be found in the privacy statements of Facebook and Twitter (these can change regularly).
Newsletter
We offer the possibility to subscribe to our newsletter. Your email address will only be added with permission, and each newsletter contains a link to unsubscribe. This subscriber file is not provided to third parties.
Location data
If necessary for the service, we may collect location data (GPS) from you. Your consent will be asked at the time of collection. Your (location) data may also be stored and processed beyond our control by the provider of, for example, mapping software (such as Google Maps). We recommend that you read the relevant privacy statements of the provider in question.